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Gretchen's Bridal Gallery

Midwest's largest boutique for bridal & bridesmaids dresses with a selection of prom, tux, and special occasion wear!

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  • Gowns
    • Bridal
    • Bridesmaid
    • Formal Gowns
    • Mother of the Bride/Groom
    • Photo Gallery
  • Disney Fairy Tale Weddings
  • Gretchen’s Takes
  • About
    • FAQ
  • Blog
  • Contact Us
    • Careers
  • BOOK NOW

We are Hiring!

Bridal Stylists & Receptionist


Bridal Stylist Job Description:

Gretchen’s Bridal Gallery is seeking a passionate and dedicated Bridal Stylist to join our team. As a Bridal Stylist, you will play a crucial role in creating a memorable and personalized experience for our customers as they search for their perfect dress. We are looking for someone who is outgoing, bubbly, and sales-oriented, with a genuine love for connecting with customers and helping them feel special during their bridal journey.


Responsibilities:

  1. Provide Exceptional Customer Service:
    • Engage with customers in a friendly and approachable manner, creating a warm and welcoming atmosphere in the boutique.
    • Actively listen to customers’ preferences, needs, and vision for their special day.
    • Offer personalized styling guidance and recommendations to help customers find their dream dress.
    • Assist brides, mothers, bridesmaids, flower girls, and other customers in selecting dresses that fit their style, body type, and budget.
  2. Sales and Goal Achievement:
    • Be sales-oriented and strive to meet or exceed monthly sales goals.
    • Utilize effective sales techniques to promote accessories, alterations, and other services to enhance the customer experience and increase sales.
    • Maintain product knowledge of the latest trends, designers, and inventory to provide accurate and relevant information to customers.
  3. Maintain Boutique Appearance:
    • Ensure the boutique is well-organized, clean, and visually appealing at all times.
    • Participate in inventory management, including steaming new dresses, organizing accessories, and maintaining overall boutique presentation.

Qualifications:

  • Previous experience as a bridal stylist or in a customer-facing role is preferred.
  • Excellent interpersonal and communication skills.
  • Outgoing, bubbly, and able to connect with customers on a personal level.
  • Strong sales skills and the ability to meet sales targets.
  • Knowledge and passion for bridal fashion trends and designers.
  • Ability to work on your feet for extended periods and carry heavy gowns.
  • Attention to detail and a commitment to providing exceptional customer service.
  • Flexible availability, including weekends and occasional evenings, to accommodate customer appointments and boutique events.

Front Desk/Receptionist

Job Description:

Gretchen’s Bridal Gallery is currently seeking a friendly and customer-oriented Front Desk/Receptionist to join our team. As the first point of contact for our customers, you will play a crucial role in providing exceptional customer service and creating a welcoming atmosphere. The ideal candidate is organized, possesses excellent communication skills, and excels at multitasking in a fast-paced environment.


Responsibilities:

  1. Customer Service:
    • Greet and welcome customers, providing a warm and friendly reception upon their arrival.
    • Assist customers with inquiries, providing accurate and helpful information about our products, services, and policies.
    • Answer incoming phone calls promptly and professionally, addressing customer inquiries or directing calls to the appropriate department or staff member.
    • Ensure prompt and efficient response to customer inquiries via phone, email, or in-person interactions.
    • Check out customers accurately and efficiently, processing payments and providing receipts as required.
  2. Front Desk Operations:
    • Maintain a neat and organized front desk area, ensuring it is clean and presentable at all times.
    • Manage customer appointments and scheduling, coordinating with stylists and ensuring smooth workflow.
    • Monitor and regulate the flow of customers, ensuring a balanced and efficient appointment schedule.
    • Track and manage customer information, maintaining accurate and up-to-date records in the customer database or management system.
    • Receive and distribute mail, packages, and deliveries, ensuring they reach the appropriate recipients promptly.
  3. Security and Access Control:
    • Monitor and regulate access to the premises, ensuring the safety and security of employees and customers.
    • Verify the identity of individuals entering the premises and direct them to the appropriate areas.
    • Implement security procedures, such as checking bags or maintaining visitor logs, as required.
    • Alert the management team or relevant authorities in case of any security concerns or incidents.
  4. Administrative Support:
    • Assist with general administrative tasks, such as filing, data entry, and document management.
    • Provide support to other departments as needed, including assisting with inventory management, event coordination, or marketing activities.
    • Maintain office supplies inventory, restocking items as necessary.
    • Perform other duties and responsibilities as assigned by the management team.

Pay

Competitive wage plus tips!


Qualifications:

  • High school diploma or equivalent qualification.
  • Proven experience in a customer service or front desk role is preferred.
  • Excellent interpersonal and communication skills, with a friendly and professional demeanor.
  • Strong organizational and multitasking abilities, with the ability to prioritize tasks effectively.
  • Proficient in using computer systems, including Microsoft Office and scheduling software.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • Attention to detail and accuracy in handling transactions and customer records.
  • Ability to remain calm and composed in stressful situations.
  • Flexibility to work weekdays, weekends, and occasional evenings to accommodate the needs of the business.

Joining Gretchen’s Bridal Gallery as a Front Desk/Receptionist offers an exciting opportunity to be an integral part of our customers’ experience and contribute to the smooth operation of our boutique. If you are a customer-focused individual with excellent communication and organizational skills, we would love to hear from you.

To apply, send your resume to info@gretchensbridalgallery.com. If you have any questions please call (317)849-9980.

Author

  • Gretchen Reynolds

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5447 E 82nd Street, Indianapolis, IN 46250
(317) 849-9980
info@gretchensbridalgallery.com

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